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Can I cancel my reservation?

Depends on the rate you have chosen to book, please see below our cancellations policies. 

SEMI-FLEXIBLE RATE OR FLEXIBLE RATES

Once you have checked in to your easyHotel you cannot amend or cancel the related booking. Semi flexible / flexible rate bookings.

Cancellations or amendments to your booking must be completed 5 days before the day of your original check-in date. You cannot cancel a booking after this time.

We will refund you 70% of the money you have paid for any nights cancelled, excluding any booking fees and administration charges.

NON-FLEXIBLE RATES

As Non-Flexible Rate bookings are at discounted rates these bookings are not refundable.

PROMOTIONAL  RATES

As Non-Flexible Rate bookings are at discounted rates these bookings are not refundable

GROUP BOOKING RATES

 You can cancel an entire Group Booking in whole prior to 28 days before your scheduled arrival date by notifying us via our website by selecting Cancel a booking. Your 10% deposit is non-refundable but we will refund any additional monies you have paid (including for any food & beverage Extras; all other Extras are non-refundable), excluding any booking fees. If you cancel a Group Booking 28 days or less before your scheduled arrival date we will not provide a refund on the room(s), any Extras purchased with the booking or any booking fee.

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